We will contact you during our regular business hours, Monday-Friday between 8AM and 5PM EST.
If the product is damaged in transit due to shipper neglect, please contact us immediately.
To return a product damaged in transit, either refuse the package(s) or contact us at help@4implus.com.
SKLZ warrants to the original purchaser of any SKLZ product that the product will be free of defects in materials or workmanship for 365 days from the date of purchase. We no longer have product registration to redeem the parameters of your warranty. Thus we ask you to save your proof of purchase, as it will be required part of the warranty process.
This warranty does not cover damages resulting from:
accident
misuse
abuse
anticipated wear
lost merchandise or
damage from the elements
Do not leave products outside, as prolonged exposure to sun and rain will degrade them. Damage due to weather exposure is not covered under warranty. This warranty is valid in the USA only. Proof of purchase is required for warranty coverage.
Questions? Please email help@4implus.com.
To reach out to us regarding to a warranty issue, please email the following information to help@4implus.com :
Name of product
Name of damaged part needed
Picture of damage(s)
Copy of receipt to verify date of product purchase or order number if purchased directly from our website
Name and shipping address
We will contact you during our regular business hours, Monday-Friday between 8AM and 5PM EST.